In a hyper-competitive e-commerce landscape, companies that provide a positive e-commerce shopping experience can tighten the bond between their brand and their customer base. A tight bond with customers means e-commerce retailers can spend fewer dollars on new customer acquisitions as loyal shoppers spread the word on social media about …
There’s a tool that’s empowering warehouse managers to utilize their order fulfillment labor force with far more efficiency today than was possible in the past. It’s a tool that not only allows warehouse managers to make better decisions about workforce productivity, but that can ultimately be used to reduce a …
In a previous blog, we discussed the numerous operational benefits that omnichannel retailers gain by switching inventory strategies from one that maintains separate inventories for each sales channel to one that enables processing retail, ecommerce, and wholesale orders from a single stream of inventory. In serving as the cornerstone of …
More than a decade ago when omnichannel retailers first began adding ecommerce fulfillment to their distribution operations, they typically set up separate material handling systems to process retail, wholesale, and ecommerce orders. In doing so, they also set up separate inventories dedicated to each channel. But having separate fulfillment operations …
Many retailers are considering investments in automated fulfillment systems today because of the strategic benefits and competitive edge automation can bring — especially to retailers facing omnichannel distribution challenges. But when it comes to actually investing in automation, some retailers shy away from the level of change that will net …